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While much of hotel technology often focuses on the guest experience, the industry now finds itself amidst a wide-spread push to invest in enhanced safety and protection for their employees …

As you enter the casino resort, you are immediately met with the exciting hum of games and guests, huddled around tables and machines with their eyes glued on their game …

"The statistics are beyond concerning, and it's why I pushed for this necessary action to be undertaken by the City," Miami Beach commissioner Kristen Rosen Gonzalez said in a news …

When it comes to the hospitality workplace, the case for enhancing the general, day-to-day wellness of staff is rather obvious. The process of hiring and training new employees consumes valuable …

There’s a popular saying that reads, “prepare and prevent, don’t repair and repent.” This seemingly simple sentiment hints at a universally understood and applied concept – be pro-active, rather than …

In today’s climate, a brand’s reputation can be one of two things – their strongest asset and an integral marketing tool, or their most significant liability. Of course, we live …

Richard Branson once said, “Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.” This shift in management …

They’re often alone on a floor, cleaning a vacant room, back to the door, the vacuum’s loud drone silencing all sound. A perfect setup for a horror movie. Housekeepers perform …