What New York Hoteliers Need to Know About the Safe Hotels Act

by Iakjot Kaur, on Oct 7, 2024 6:08:17 PM

Earlier this year, the New York City Council introduced the Safe Hotels Act. This proposed legislation is a response to rising concerns about crime in and around hotels, and it aims to improve safety for hotel employees and guests. This article covers the Safe Hotels Act and what hoteliers will need to now that it has passed.

Overview of the Safe Hotels Act

The Safe Hotels Act was proposed to enhance hotel safety in New York City and was passed on November 4th, 2024. This legislation requires all NYC hotels with more than 50 rooms to be licensed by the Department of Consumer and Worker Protection (DCWP). Large hotels need to have at least one security guard, provide continuous front-desk coverage, and all hotels are required to maintain the cleanliness of each guest-room. 

Outline of Hotel Employer Responsibilities

The Safe Hotels Act requires NYC hotels to do the following:

  • Hotels need to get and maintain a license from the DCWP, which will be given based on compliance with safety standards.
  • Instead of relying on contracted workers, hotels must employ their own staff for front desk and housekeeping tasks.
  • Hotels must equip staff working alone with panic buttons for use during emergencies.

The Goal of the Safe Hotels Act

The Safe Hotels Act addresses these key issues:

  • By requiring panic buttons, the act aims to reduce violent incidents and other crimes in hotels.
  • The legislation focuses on protecting hotel employees, particularly those working alone, from potential hazards and ensuring they have the resources to call for help if needed.
  • Ensuring that hotels maintain high safety standards will contribute to a safer experience for guests.

What Features Should Hotel Panic Buttons Have?

Hoteliers should look to implement panic buttons that meet compliance requirements along with the unique needs of their hotel and employees. While browsing, it's important to keep these key features in mind:

  • The panic button should be user-friendly. Staff should be able to use the device to call for help easily.
  • The device should be comfortable for the employees.
  • The device should be discreet when the employee is wearing it.
  • The device should be able to discreetly notify all staff including managers, supervisors, and security within seconds. 

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Topics:Blog PostPanic ButtonsNew York